Pack & Dispatch

• Our warehouse is in Wollongong, NSW, Australia. At this stage all orders are sent from this location worldwide via Auspost, TNT, Fedex & UPS.
• We strive to pack and dispatch all orders within 24 hours. Unforeseen events can occasionally cause delays, but we do our best to get your order out the door asap.
• Please note that couriers don't collect orders from us on weekends. If you place an order after midday on Friday, it will be dispatched on Monday.
• Once a package leaves our warehouse we are no longer in control of the delivery time. Please keep this in mind when contacting us if a package is delayed.

Free Standard Shipping (Exclusions apply*)

• Australia: orders over $249 AUD
• New Zealand: orders over $299 NZD
• United States: orders over $299 USD
• United Kingdom: orders over £249
• Euro Zone: orders over €249

For all smaller order sizes and other shipping destinations we give an automatic 20% discount off the actual shipping cost. 

*Bulky, Heavy or Dangerous Goods Exclusion

• Some of the items we stock are bulky, heavy, or are classed as dangerous goods. The prices of sending these items vary wildly. If your order includes any of these, the free shipping rate will not show at checkout. Instead, you will have a choice of live quoted options.

Other Shipping Options Within Australia

• Flat rate standard shipping is available for orders under 500g for $8.95
• Flat rate standard shipping is available for orders under 1kg for $15.95
• A variety of live quoted courier prices will also show at checkout according to your delivery address and order size and weight and delivery speed you want.

USA Shipping

• No duties or taxes will be due on arrival for orders under $800USD (although this may change without notice currently).
• Contact us if you would like a quote for UPS or Fedex express shipping.

Other International Shipping (Outside Australia)

• We send our gear to anywhere in the world, the shipping cost is calculated at checkout.
• If it seems too much, get in touch and we will give you a manual quote based on the actual packed size and weight of your intended order.
• We cannot send most gas products via air so please don't add them to your cart. If you do we will send your order without them and refund the gas portion of your order.
  
• Duties & Taxes may be payable on arrival in your country, we cannot give you a quote for these prior to the package arriving at the destination country.